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Partner tiers and the library

The partner portal is where a partner works with you: registering deals, reading the library, and learning. What they can open depends on their tier.

Tier Access
REGISTERED The base tier — register deals, basic content.
SILVER More library content and benefits.
PLATINUM More again.
GOLD The top tier.

A library item shows the tier it needs (for example Requires SILVER); your own tier is shown on the Library page as YOUR TIER: …, and locked items are greyed out.

  • Deals — register a deal for protection and track its activity.
  • Library — presentations, assets and templates, filterable by category (Marketing, Sales, Deployment, Technical, Pricing, Legal).
  • Training & certification — self-paced courses and quizzes.
  • MDF, Events, Newsroom, Calculator, Support, Downloads — the remaining sections in the navigation.

Content is tier-appropriate to win deals: a partner sees exactly the material their partnership level entitles them to, and nothing above it. Downloads are counted per asset, so you can see what is being used.

The VNCprm Content Library with tier badges and locked items

Applies to VNClagoon+ 2026.09 and later.

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