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Send a deal for approval

A deal can be routed through VNCworkflow for approval — for example a discount beyond your limit. The request and the deal stay linked: the deal shows the request’s reference and its journey, and the request never changes the deal itself.

  1. Open the opportunity.
  2. Select Start workflow in the header.
  3. The create wizard opens with the deal as the source — see Start a workflow from any item.
  4. If the deal already has an open workflow, VNCcrm asks whether to open that one instead of starting a second.

An opportunity with Start workflow in the header

  • Once started, the deal shows an approval chip with the request reference (V-YYYY-NNN); select it to open the request in VNCworkflow.
  • The deal’s History becomes a live timeline: it merges the deal’s own events (notes, field changes) with the VNCworkflow journey — submitted, forwarded, approved, rejected, commented, assigned — as it unfolds.
  • Approval decisions are recorded on the deal (record-only), and the timeline offers the approve / reject action on the approval route.

Applies to VNClagoon+ 2026.09 and later.

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